Information Index
How to Order
  • About Music Exchange
  • Using this site
  • The Shopping Basket
  • Checkout
  • Registration
  • Signing In
  • Signing Out
  • Music Search
  • Song Finder
  • Music Teacher Register
Delivery
  • UK Post Charges
  • European Union Post Charges
  • non-EU European Post Charges
  • North,Central,South America
  • Rest of The World Post Charges
Returns

Privacy Statement

Security Statement
About Music Exchange
Music Exchange sell sheet music, printed music books and related audio/visual publications via this website, by post, by telephone and fax, for delivery by mail order.
top of the page
Using this website
You may browse the site without any registration or signing in.
Please use the Search tools at the top centre of each page to find products and services currently on offer.
Details of the Search tools are shown below.
Product items may be added to a Shopping Basket to create a list of potential purchases.
Click the 'Shopping Basket' link to view the contents of your shopping basket and make amendments to it's contents as required.
To purchase the items in your shopping basket click the 'Checkout' link.
You must either sign in as an existing user or complete the Registration form to complete your order.
top of the page
The Shopping Basket
The shopping basket shows all items selected by you for potential purchase.
To increase/decrease the quantity ordered for any item, amend the quantity shown and click the 'Update Quantity' button.
To remove items completely from the shopping basket make the quantity value 0 (zero) and click 'Update Quantity'.
Please note the Stock Availability indicator is for general guidance only.
In Stock items are available for immediate dispatch.
Items shown as "Stock Expected Shortly" will be on general order and likely to be back in stock shortly.
Items shown as "Available To Order" can be back ordered and are subject to availability from the suppliers.
Please contact us for the latest information.
top of the page
Checkout
If you have not already signed in a prompt will show requesting your site username and password.
If you are a first time user please click the 'New User' link and complete the registration page shown.
Once signed in your shopping basket will show your selections, please review and amend as required
before clicking the 'Purchase' button to complete the Purchase.
An acknowledement of your order will be sent to you via email.
top of the page
Registration
Registration is only required when purchasing books.
To purchase items we need to record details of a delivery address and payment method.
Complete all required fields on the registration form and click the 'Update' button when done.
A warning will show if any entered data fails to meet the requirement. Please check all details entered for correctness.
Please be particularly careful when entering email addresses.
top of the page
Signing In
After you have registered for the first time, and on subsequent visits to the site after registration, please use your username and password in the 'Sign In' form fields.
Click the 'Log In' button to be recognized by the web site.
You can then view and amend the previous registered information as well as make purchases.
If you have never previously Registered or are Registered and have not signed in, then the Sign In prompt will show when moving to the 'Checkout'.
top of the page
Signing Out
Click the 'Sign Out' link to remove all session data.
If you leave the web site or close your browser while signed on the session will be cancelled and you will need to Sign In again when returning to the site.
top of the page
Music Search
Enter text in the Search text field, (Use titles, composer names, instruments, groups/artists or parts thereof to narrow your search), and click the 'Find' button.
The results if any will be displayed in a 'Product List'.
You can click the catalogue number link to view further details of that product.
Enter a quantity and click the 'Add' button to place that item in your shopping basket.
top of the page
Song Finder
The Song Finder search will locate song titles contained in Music Collections. Enter the song you wish to locate (or part of the name) and any products found containing the request will be shown in a Product List
top of the page
Music Teacher register
  • Complete each field (Name and Email fields are required) and click the Submit button.
  • An acknowledgement page will show on a successful submission.
  • You can select up to three subjects and levels.
  • UK Teachers can select a geographical area if required
  • If a suitable area is not included in our list, please include it in the Notes and we shall add it to the list of areas covered.
  • Any subjects not covered by our list can also be added to the notes.
  • non-UK resident Teachers may of course do likewise, as required.
  • For the notes section please include any other relevant details, qualifications, location, other subjects etc.).
  • Our search pages will display the entries you made on this form for Title, Name, Email, Area, Country, Subjects and Levels, Notes.
  • You can include a telephone number if you wish...however we will not display numbers on site unless you would like us too.
  • Postal addresses will not be displayed on the web site
  • If you are already on our list and wish to amend or remove your details, please email the Music Exchange.
  • Please note: Music Teachers are welcome to include urls for their own Music Teaching sites, however urls for commercial web sites will be removed.
  • Inclusion in this list is at the sole discretion of the Music Exchange.
  • This list is NOT sold, or distrbuted to other parties.
top of the page
UK Postal Charges and Back Orders
In stock UK orders made on this site are charged at £1.95 per order.
Orders over £15.00 are sent post free.
Items out of stock and placed on back order are despatched at a charge of £1.00.
top of the page
European Union Postal Charges
All Orders despatched to the European Union Countries are charged by weight:
upto (Kg)charge per order
0.25£2.25
0.50£3.15
0.75£4.50
1.00£5.60
1.25£6.95
1.50£8.25
2.00£11.50
>2.00please contact us for pricing
top of the page
non-European Union Postal Charges
All Orders despatched to non-European Union Countries are charged by weight:
upto (Kg)charge per order
0.25£2.50
0.50£3.50
0.75£4.75
1.00£6.50
1.25£8.50
1.50£10.00
2.00£13.50
>2.00please contact us for pricing
top of the page
The Americas Postal Charges
All Orders despatched to the Americas are charged by weight:
upto (Kg)charge per order
0.25£2.25
0.50£3.15
0.75£4.50
1.00£5.60
1.25£6.95
1.50£8.25
2.00£11.50
>2.00please contact us for pricing
top of the page
Rest of the World Postal Charges
All Orders despatched to the Rest of the World are charged by weight:
upto (Kg)charge per order
0.25£2.95
0.50£5.75
0.75£7.50
1.00£10.00
1.25£12.50
1.50£15.00
2.00£17.50
>2.00please contact us for pricing
top of the page
Privacy Statement
The Music Exchange are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes:

your name
address
phone/fax number
email address
credit/debit card details
A specific Interest you have in our publication categories.

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and as up to date as possible. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We will not transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
top of the page
Security Statement
This web site is secured using a GlobalSign Digital Certificate.
This ensures that all personal and sensitive information you send to us via the World Wide Web will be encrypted.
If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form.
Certificate technology allows us to decrypt the information, and view it in plain text form.
top of the page